Shipping Policy – Dvine Time

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    Shipping Policy

    We want you to have the best experience possible and enjoy shopping with us. You'll be glad to know that we offer FREE SHIPPING on all orders in special days with promotions! For most orders, please allow 8 up to 15 business days for delivery but below outlines further specifics surrounding shipping timeframes for different parts of the world. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases orders arrive well before the maximum time frame.

     

    Atention:

    Free shipping may be affected or even canceled in the event of serious fluctuations in fuel prices.
    For this reason and due to the increase in oil prices, we maybe have to charge for shipping. If that is the case, we´re sorry for the inconvenience, we hope you understand.

     

    Shipping Information:

    The time frame for order delivery is divided into two parts: Order Processing Time and Order Shipment Time.

    • Order Processing Time: order verification, quality check, and packaging. Please allow 1-2 business days for order processing, we will ship out the next day after processing. 

     

    • Order Shipment Time: DvineTime ships to all over the world. About 1-3 weeks, depending on the specific destination.

    Orders placed during weekends or holidays will be processed the next available business day.

     

    DvineTime™ currently ships to the following countries:

    Australia, Austria, Brazil, Canada, Croatia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Israel, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zeland, Norway, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, United Kingdom, United States and Vietnam.

     

    SHIPPING TIMES
    Country business days
    Austria 16-22
    Australia 18-24
    Belgium 14-20
    Brazil 20-26
    Canada 14-20
    Croatia 17-23
    Denmark 18-24
    Estonia 18-24
    Finland 18-24
    Germany 13-19
    Greece 18-24
    Hungary 18-24
    Ireland 23-29
    Israel 13-19
    Malaysia 16-22
    Malta 16-22
    Netherlands 13-19
    New Zeland 28-34
    Norway 18-24
    Poland 15-21
    Portugal 13-19
    Qatar 27-33
    Saudi Arabia 21-27
    Singapore 8-14
    South Korea 9-15
    Spain 6-12
    Sweden 16-22
    Switerzland 17-23
    Thailand 11-17
    United Arab Emirates 21-27
    United Kingdon 18-24
    United States 6-12
    Vietnam 15-21
    Other Countries 27-33

     

    Delayed Delivery

    In very rare instances, packaging may take longer than the stated expected time frame. Moreover, we are also unable to control shipping time and any unexpected delays that may occur en-route. We therefore seek your understanding and patience should this occur. We will send you an email to confirm whether you want to cancel this order or keep waiting even if there is no tracking updates for more than 30 business days.

    This may be especially true during the busier holiday seasons at the end of the year (usually October to December).

     

    Suppliers

    We work with suppliers around the world to source high quality products.

    Our suppliers typically ship items within two to five days of receiving an order.
    From that point, it takes 20 to 25 days for items to arrive to our clients.

    As soon as your product ships, you'll receive a tracking number that will let you keep tabs of where your order is at all times.

     

    Custom fees

    DvineTime inform all our costumers that we are not responsable to pay any custom fees. That responsability is from our clients.

     

    VAT taxes

    DvineTime™ informs all our customers that the prices shown on our website do not include VAT. If you need a VAT invoice, our customers will have to pay the corresponding VAT for their purchase. When you need the invoice with your VAT number, please let us know by email so that we can charge the VAT amount corresponding to your purchase.

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